Effective Date: May 14, 2026

Welcome to LG Services Center.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services.

1. Information We Collect

We may collect the following information from customers:

Full name
Phone number
Email address
Home or service address
Appliance details and service requests
Communication records with our support team
Website usage information through cookies and analytics tools

2. How We Use Your Information

We use the collected information to:

Provide appliance repair and maintenance services
Schedule service appointments
Contact customers regarding inquiries or repairs
Improve customer support and website experience
Send service updates and important notifications
Maintain internal service records

We do not sell or rent your personal information to third parties.

3. Cookies & Website Analytics

Our website may use cookies and third-party analytics tools to understand visitor behavior and improve website performance.

Cookies may collect:

Browser type
Device information
IP address
Pages visited
Time spent on the website

You can disable cookies through your browser settings.

4. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or electronic storage method is 100% secure.

5. Third-Party Services

Our website may contain links to third-party websites or services, including:

Google Maps
Social media platforms
External payment or communication services

We are not responsible for the privacy practices of third-party websites.

6. Customer Communication

By contacting us through forms, phone calls, WhatsApp, or email, you consent to being contacted regarding:

Service confirmations
Technician visits
Repair updates
Customer support

7. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your information from our records (where legally applicable)

To request changes, contact us using the details below.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time without prior notice. Updated versions will be posted on this page with the revised effective date.

10. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

LG Service and Suppliers Pvt. Ltd.
Kathmandu, Nepal
Phone: +977 9851353408
Website: lgservicescenter.com

Privacy-Policy