Effective Date: May 14, 2026
Welcome to LG Services Center.
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website and services.
1. Information We Collect
We may collect the following information from customers:
- Full name
- Phone number
- Email address
- Home or service address
- Appliance details and service requests
- Communication records with our support team
- Website usage information through cookies and analytics tools
2. How We Use Your Information
We use the collected information to:
- Provide appliance repair and maintenance services
- Schedule service appointments
- Contact customers regarding inquiries or repairs
- Improve customer support and website experience
- Send service updates and important notifications
- Maintain internal service records
We do not sell or rent your personal information to third parties.
3. Cookies & Website Analytics
Our website may use cookies and third-party analytics tools to understand visitor behavior and improve website performance.
Cookies may collect:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on the website
You can disable cookies through your browser settings.
4. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or electronic storage method is 100% secure.
5. Third-Party Services
Our website may contain links to third-party websites or services, including:
- Google Maps
- Social media platforms
- External payment or communication services
We are not responsible for the privacy practices of third-party websites.
6. Customer Communication
By contacting us through forms, phone calls, WhatsApp, or email, you consent to being contacted regarding:
- Service confirmations
- Technician visits
- Repair updates
- Customer support
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your information from our records (where legally applicable)
To request changes, contact us using the details below.
8. Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time without prior notice. Updated versions will be posted on this page with the revised effective date.
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
LG Service and Suppliers Pvt. Ltd.
Kathmandu, Nepal
Phone: +977 9851353408
Website: lgservicescenter.com
© 2026 LG Service and Suppliers Pvt. Ltd. All Rights Reserved.